SHIPPING & RETURNS
SHIPPING POLICY
Shipments will be carried out via POST NL.
The Netherlands: €5, shipping time is 2-3 days
Europe: €15, shipping time is 3-6 days
The UK: €20, shipping time is 5-10 days
Other countries: €20, shipping time will depend on destination.
Home Alone Store will not be responsible for any customs charge or fee attached to the shipment when passing European customs.
RETURN POLICY
Feel free to return* your item(s) within 14 days after the parcel is delivered. Please note we only accept items that are not worn and not washed. We do not cover the return shipping costs.
*Sale items are not refundable.
Once we have received and inspected the returned item(s), we will issue a refund (excluding initial shipping costs). You will receive an email confirming that your return has been processed. The refund will automatically be issued, using the same method of payment which you used for the original purchase unless otherwise agreed.